Head of Sales, Taiwan
Taipei, TW
Our Craft
Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous Grouse Blended Scotch Whisky, and Wyoming Whiskey in the American Whiskey category. Edrington also has a strategic partnership with No.3 London Dry Gin.
Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.
Our Blend of Benefits
- 16 days annual leave, 10 days paid sick leave, plus 4 giving more volunteer days.
- Medical insurance that covers the cost of healthcare.
- Embrace work-life harmony with 50:50 hybrid working, 26 weeks’ paid maternity, paternity leave, and up to five paid carers leave days a year.
- 24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing.
- Experience our exceptional brands with a employee purchase.
Embrace Excellence
We are seeking a dynamic and results-driven Head of Sales to lead and execute our commercial growth strategy. The ideal candidate will be responsible for driving revenue, managing key customer relationships, and leading a high performing sales team. This role requires strong strategic thinking, hands on-leadership, excellent presentation skills, inclusive leadership and collaborative skills, and a proven ability to deliver results in a fast-paced, customer focused environment.
- The Head of Sales is a key member of the Taiwan management team, with expertise in sales, strong business acumen, with a talent for forming strong business partnerships. The role will contribute to the formulation of overall market company strategy and be jointly responsible for achieving agreed company objectives.
- This role is responsible for developing key growth sales strategies, tactics and action plans to enhance competitive position in the market and to achieve the company’s financial targets.
- Managing a team of more than 30 team members within the commercial function for a high performance to exceed company goals
- Building customer relationships, understanding market trends and co-planning with the wider Taiwan leadership team, as well as implementing marketing strategy are also included in the duties of the Head of Sales.
- Closely co-work with the Marketing, Finance and Supply Chain team to deliver and execute strategic and operational plans.
Make an Impact
Sales Strategy and Execution
- Identify growth opportunities across channels (e.g. Wholesale, direct to trade, on and off trade) and set/ monitor KPIs, sales targets and forecasts to ensure a strong performance
- Establish annual sales objectives and strategies in coordination with the company's business plan to deliver the set sales targets
- Plan and manage the sales budget, planning and profitability analysis, and provide accurate, timely sales forecasting and budgeting
- Responsible for the resources arrangement for sales events and control the overall sales expenses effectively and efficiently
Market Insight and Strategic Planning
- Prepare medium to long term account plans as well as effective process and cost controls
- Provide market insights and customer feedback on a regular basis to the Market Managing Director and Taiwan Leadership team to shape product and promotional strategies, in line with the company objectives
- Understand the competitive landscape and market trends and identify business opportunities/initiatives to maximize sales growth
- Analyse and provide reports on account performance, product sales performance, customer profiles, and competitors’ activities
Key Client Customer and Channel Management
- Build and maintain strong relationships with key clients, trade partners and wholesale stakeholders. Negotiate major contracts and agreements to drive sustainable growth
- Collaborate closely with key partners to develop compelling sell through focused strategies for long term positive growth
Cross Team Collaboration
- Work collaboratively with the Marketing and Finance teams on account performance in all areas including sales, profit, and promotional effectiveness
- Work closely with the Supply Chain to manage inventory requirement at sufficient but efficient levels in all areas
Team leadership
- Lead, coach, inspire, and motivate the sales team across various sales functions, continuously developing and training sales personnel to perform all duties effectively and exceed sales targets
- Develop and maintain an appropriate and effective organisational structure aligned with company overall strategy
- Foster a high performance, inclusive and collaborative sales culture in line with company culture of Giving, Integrity, Excellence and Respect
Your Talent and Skills
- Bachelor’s Degree in Business (MBA or relevant Master’s degree preferred)
- 10+ years experience in managing sales operations in a consumer industry, including 5+ years in a leadership role
- Proven track record of exceeding sales targets and driving business growth
- Experience in managing a multi-channel business function preferred (e.g. Across wholesale, Direct to trade, on trade and off trade)
- Strong analytical, negotiation, decision making and relationship building skills with proven ability to establish excellent trade contacts and relationships
- Excellent leadership, communication and stakeholder management abilities
- Industry experience in luxury or multi-brand conglomerates preferred
- Experience in leading a large cross functional team (15+ min) preferred. With strong track record of ability to coach, inspire and motivate a large team with positive performance management
- Fluent in both spoken and written English and Traditional Mandarin required
A Place For Everyone
We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.
Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.