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Logistics Assistant Manager

Requisition Id:  825

Shanghai, CN

About Edrington

Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with The Famous Grouse Blended Scotch Whisky, Brugal premium rum from the Dominican Republic and Noble Oak American Whiskey. Edrington also has strategic partnerships for No.3 London Dry Gin and Wyoming Whiskey.

Position Summary

The purpose of this role is the daily monitoring and management of the ecommerce channel logistics service, to ensure the outbound goods perfect delivery to customers on time. Seek opportunities to ensure efficiency and reliability across the ecommerce supply chain, delivering service excellence to our customers. Lead issue resolution activity as required. Support supply chain team to identification of improvements opportunities and implementation.

Job Description

  • Support on day-to-day ecommerce service delivery, from warehouse operation, delivery issues, to orders prioritization, investigations and returns which includes SAP system operation and return instructions etc.
  • Continuous tracking and management of 3rd party vendor performance from result and process perspective.
  • Package and product inbound tracking and tracing, including system operation and maintenance.
  • Operation coordination, special project follow-up, include system projects, not only related to SAP, but also related to WMS, online shopping campaign,  need 3PL transportation dept and courier to adjust service for us
  • Maintain KPI report & cost analysis reports, etc.
  • Monitoring and checking reports from service providers to ensuring timely shipping and EDI data in SAP system accuracy
  • Support the identification of improvements opportunities and follow the implementation
  • Checking the accounting statement from courier, and handle the approval, payment and relevant record management.
  • Support line manager in rolling out SC initiatives, and to achieve team target.
  • Partner closely with Ecommerce market team to ensure effective communication across functions.

Skills and Experience

  • Strong sense of responsibilities
  • 5 years’ experience in transportation or courier transportation monitoring.
  • Strong Microsoft office tools such as excel, PPT, and making reports
  • Authentic , good communication and coordination.
  • Strong interpersonal skills with ability to work with various cross business functions 
  • Self-driven and capable of working with minimal supervision.
  • Ability to multi-task across multiple projects by way of good organization skills
  • Demonstrable transportation network knowledge is a plus



Equal opportunities

Edrington provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability or genetics. In addition to general legal requirements, Edrington complies with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employee value proposition

At Edrington, you will experience an incredible culture based on respect and giving more. We are exceptionally passionate about our brands and genuinely care about our people, continually investing in their development and wellbeing. Join Edrington and make a world of difference.