Senior Operation Excellence Manager

Our Craft

Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal rum from the Dominican Republic, Wyoming Whiskey in the American Whiskey category and Valdespino sherry from Jerez in Spain. Edrington also has a strategic partnership with No.3 London Dry Gin.

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive. 

Our Blend of Benefits

15 days annual leave, plus 4 Giving More volunteer days 
Invest in your future - additional provident fund
Private medical insurance 
24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing 
Experience our exceptional brands with a generous annual product allowance
Embrace work-life harmony with 50:50 hybrid working, 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year

Embrace Excellence

Reporting directly to the Chief Commercial Officer, the Senior Operation Excellence Manager plays a pivotal role in driving commercial transformation and operational excellence across all key commercial functions. This strategic role will act as the PMO, project management officer, for critical commercial projects, oversee trade marketing and sales operation functions and lead commercial intelligence efforts.

The role is instrumental in shaping and executing commercial strategies that unlock sustainable growth, seize emerging market opportunities, and reinforce the company’s long-term competitive advantage.

Make an Impact

1. Strategic Project Officer (PMO):

• Lead and govern high-impact commercial projects, including new channel development, e.g., O2O, NKA, and route-to-market optimization.

2. Commercial Intelligence & Analysis:

• Own the commercial analytics agenda, delivering actionable insights on market trends, monitor trade execution quality and all commercial performance metrics.

3. Trade activation management and initiative:

• Support the trade marketing function to Initiate and develop breakthrough trade marketing strategies that enhance ATL and BTL synergy to maximize trade program impact.

4. Sales Operations Optimization: Assist the management team in business forecasting, budget control and trade execution performance tracking and provide actionable feedback to drive continuous improvement.

Your Talent and Skills

To succeed in this role, you will have a versatile personality with a highly developed interpersonal skillset.  You will also have the following core capabilities:

• Proven leadership in commercial excellence, with 7+ years of experience in project management, Trade Marketing, and Sales Operations within consumer goods.
• Strong project management skills, including the ability to manage multiple high-priority projects, ensuring timely and successful completion.
• Strong commercial analysis skills with the ability to derive actionable insights from data to inform strategic decision-making.

A Place For Everyone

We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.

Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.