Operations & Planning Manager- USA/Canada

Our Craft

Our vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our leading brand, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with Brugal premium rum from the Dominican Republic, The Famous Grouse Blended Scotch Whisky, and Wyoming Whiskey in the American Whiskey category. Edrington also has a strategic partnership with No.3 London Dry Gin.

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

Our Blend of Benefits

• $104,000- $140,000 Salary + Annual Bonus
• 25 days of Vacation Time
• Paid Sick Leave Days and Company Holidays
• Holiday Break from December 25th through 31st
• Hybrid Working Schedule
• Health Insurance with Premiums fully paid by Edrington for Employees and Dependents
• 401(k) Retirement Plan with Company Match
• Life Insurance and Disability Plans
• Pre-Tax Benefits
• Fitness Reimbursement Program
• Tuition Reimbursement Program
• Professional Development
• Wellbeing and Work-Life Balance
• Employee Assistance Program (EAP)
• Robust Parental Leave Policies
• Company Events and Perks
• A Diverse and Inclusive Culture

By joining Edrington, you not only become a part of a dynamic and innovative team but also gain access to a range of benefits that prioritize your success, health, and happiness.

Embrace Excellence

The Operations & Planning Manager (OPM) manages all aspects of the Supply Chain ensuring successful procurement and delivery of products to our USA and Canada markets. OPM will assist the Director of Operations with strategies aimed at improving the customer experience and driving efficiency and cost-effectiveness into the Supply Chain process in USA and Canada. This role reports directly to the Regional Director of Operations with two direct reports.

Make an Impact

• Develop cost-saving initiatives for warehousing, freight, and logistics
• Collaborate with UK operations on liquid supply and production timelines
• Communicate supply risks and opportunities to the commercial, marketing, and finance teams
• Coordinate with cross-functional departments to streamline processes, manage New Product Development market entry and life cycle planning, and report to management
• Make strategic decisions and ensure steady supply based on demand, inventory, and production capacity
• Present monthly analysis on local logistics trends and KPIs
• Manage communication on production delays, quality issues, and allocation changes
• Manage local allocations in conjunction with commercial finance
• Maintain relationships with production plants and manage meeting minutes/action steps
• Create and manage logistics and warehouse budget
• Leads S&OP budgeting and forecasting process for efficient product market entry
• Produce Supply Chain KPI reports that highlight business drivers and develop solutions for deviations
• Ensure effective standard operating procedures are in place to manage the internal control environment
• Implement best practices in shipping, packing, and warehousing
• Develop and manage team performance
• Manages 3PL relationships
• Drive recruitment process with integrity and ensure a positive candidate experience
• Conduct regular 1:1s to discuss projects, performance, and development
• Align team efforts through regular meetings on performance and priorities
• Handle employee grievances and disciplinary issues with HR support
• Facilitate career development through coaching and annual talent processes

Your Talent and Skills

• Bachelor’s Degree, required
• 5-10 years of Supply Chain experience, with preference in the Spirits Industry
• High degree of proficiency in Excel, required
• Experience using SAP and APO, preferred
• Experience using PowerBI is a plus
• Leadership aptitude is essential, with an ability to coach and mentor
• Ability to analyze complex business issues and make decisions that drive the company’s success
• Ability to work independently and remain focused in a dynamic working environment
• An understanding of business context and to proactively generate innovation
• Ability to communicate effectively both internally and externally, at all levels of the organization
• Eligible to work in the US
• At least 21 years of age

A Place For Everyone

We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.
Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.