Key Account Manager

Requisition Id: 3565

Location:

London, GB, W1D 3QR

Our Craft

Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the single malt category. Our portfolio is completed with Brugal rum from the Dominican Republic, Wyoming Whiskey in the American Whiskey category and Valdespino sherry from Jerez in Spain. Edrington also has a strategic partnership with No.3 London Dry Gin.

Our principal shareholder is a charitable trust, so we were built to make a world of difference. Discover a place where values define our culture. The home of exceptional brands, where people and teams thrive.

Our Blend of Benefits

Salary £38,000 - £48,000 per annum
Car allowance / company car
Annual company bonus scheme
37 days holiday, plus 4 Giving More volunteer days
Save for retirement and invest in your future - pension contributions (employee up to 8.75%, employer up to 14%)
Share in our success with up to 10% Share Reward scheme (subject to eligibility)
Private medical insurance that covers the cost of private healthcare and includes round the clock access to GP services and menopause health line
24/7 support for you and your loved ones to counselling, life coaching and information on financial, mental, and physical wellbeing
Experience our exceptional brands with a generous annual product allowance, plus at least 20% discount in our staff shop
Embrace work-life harmony with 50:50 hybrid working, 26 weeks’ paid maternity, paternity and adoption leave, and up to five paid carers leave days a year

Embrace Excellence

We’re looking for a dynamic Prestige On‑Trade KAM to take ownership of relationships with some of our most strategically important customers. Working closely with internal partners, you’ll play a pivotal role in driving distribution, visibility, activation, and profitability across our portfolio, ensuring every action aligns with our brand strategies.

In this role, you’ll bring exceptional motivation, strong interpersonal skills, and the confidence to influence key stakeholders representing our category‑leading brands. Your attention to detail will ensure flawless execution across every touchpoint, while your ability to navigate a fast‑moving market will help you anticipate trends and stay ahead of the curve. You’ll take a value‑led approach to sales and be driven by the opportunity to make a significant impact in one of the most influential areas of our business.

Make an Impact

Day to day you will be responsible for the following:

Lead customer relationships to deliver key KPIs, financial and brand objectives, driving profitability through distribution, activation and increased rate of sale
Take full ownership of your region’s commercial performance, including P&L, GC and targets
Ensure focus on the right Prestige outlets and stakeholders, holding accountability for results
Deliver the commercial P&L and continuously monitor performance to identify opportunities and mitigate risks, as well as develop and execute strategic Prestige account plans with category insights and customer marketing teams
Keep Prestige customers at the centre of all actions, aligning activity to their priorities and maintain a strong presence in the On‑Trade to understand customer and consumer behaviour
Maintain accurate reporting and ensure all key data is captured across systems and use Salesforce and other insights to track progress, highlight opportunities and inform decision‑making

Your Talent and Skills

We’re looking for a dynamic individual who can act as a true ambassador for our brands, delivering exceptional customer experiences while thriving in a fast-paced sales environment. You’ll bring an effective negotiation style, strong analytical skills, and commercial awareness to drive success. Robust financial proficiency, coupled with excellent administrative and organisational abilities, will be key to managing the demands of this role. We’re seeking a self-starter with passion and ambition, a solution-oriented mindset, and a true ‘can-do’ attitude. You’ll champion the customer experience, display curiosity, and take ownership while demonstrating leadership in your area of responsibility. A high level of emotional intelligence is essential to succeed in this role.If you’re customer-focused and ready to make an impact, we’d love to hear from you!

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

A Place For Everyone

We’re proud of our inclusive culture – where unique experiences, ideas and perspectives are celebrated. We want everyone to feel respected and empowered to contribute to our success.

Get involved. From colleague networks like Balance, Pride and Kick-Start to inclusion allies and DE&I champions, we encourage our people to be curious, get involved and help us make change happen.

Appication Closing Date - 23rd January 2026