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Requisition Id:  588

Aberlour, Scotland, GB, AB38 9RX

About Edrington

Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with The Famous Grouse Blended Scotch Whisky, Brugal premium rum from the Dominican Republic and Noble Oak American Whiskey. Edrington also has strategic partnerships for No.3 London Dry Gin and Wyoming Whiskey. 

Remuneration and Package

  • £10.93 per hour (22.5 hours per week)
  • 37 days holiday + 4 Giving More Days
  • Attractive pension 
  • Share reward scheme
  • Global wellbeing programme 
  • Product Allowance

Position Summary

An exciting opportunity has arisen to join the Guest Experience team within the Macallan Estate Experience.  As a housekeeper you will be responsible for the exquisite presentation and general cleanliness of all guest facing areas of The Macallan Estate, including housekeeping duties of guest accommodation and set up and porterage of events.  You will work closely with the Management team to ensure The Macallan Estate is clean and free from litter and waste areas are managed in line with H&S standards and our sustainability policies. You will be someone that thrives making things organised and clean and brings a positive ‘can-do’ approach to the workplace.

Job Description

Reporting to the Guest Experience Manager, key responsibilities for this role include:

  • Providing a 5* standard of housekeeping services within our accommodation at the Ghillies Cottage (GC) and Easter Elchies House (EEH), including but not limited to: turnover of all bedrooms, cleaning of en-suites, cleaning of kitchens and associated items such as fridge’s, freezers and ovens; and ensuring public areas in both facilities are maintained to a 5* standard; ensuring crockery and cutlery are in the correct place.
  • Setting up and cleaning rooms for meetings or events including refreshment set up and clear down
  • Cleaning and set up of all other areas of the guest experience including The Macallan Fishing Lodge, Distillery Experience, and all areas across The Macallan Estate as and when required
  • Managing supply of all provisions for guests staying at EEH and GC
  • Managing whisky stock and other as required by our stock management procedures
  • Managing inventory of cutlery, crockery, event stationary and other as required.
  • Arrange laundry collection and delivery
  • Report maintenance issues and ensure that EEH and GC are both in exceptional condition in line with 5* hospitality requirements
  • With support deal with tradesmen. Suppliers and contractors ensuring that all relevant H&S administration is in place
  • Supporting in the set up and clear down of The Macallan Academy for both internal and external guest events.
  • Public area cleaning, including guest toilets within The Macallan Distillery Experience when required

Skills and Experience

To succeed in this role you will have excellent attention to detail with good time management.  Strong communication skills with a desire and capability of providing a 5* service and set up. Ability to adapt to change, show initiative and have the ability to work with limited supervision.  Previous experience within a 5* hotel or luxury guest house would be desirable.

Employee Value Proposition

At Edrington, you will experience an incredible culture based on respect and giving more. We are exceptionally passionate about our brands and genuinely care about our people, continually investing in their development and wellbeing. Join Edrington and make a world of difference.