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Food & Beverage Assistant

Requisition Id:  251
Location: 

Aberlour, Scotland, GB, AB38 9RX

About Edrington

Edrington’s vision is to give more by crafting exceptional ultra-premium spirit brands. The Macallan is our central focus, supported by Highland Park and The Glenrothes in the fast-growing single malt category and Naked Malt in the blended malt category. Our portfolio is completed with The Famous Grouse Blended Scotch Whisky, Brugal premium rum from the Dominican Republic and Noble Oak American Whiskey. Edrington also has strategic partnerships for No.3 London Dry Gin and Wyoming Whiskey.

Remuneration and Package

  • Rate of pay:  £10.93 per hour, 22.5 hours per week
  • 37 Annual Holidays (pro rata)
  • 4 'Giving More' Charity Days
  • Location: The Macallan Estate Experience, Easter Elchies, Aberlour, AB38 9RX
  • Closed over festive period
  • Attractive Pension 
  • Private Medical Cover
  • Cash equivalent staff product vouchers 
  • Share Reward Scheme / Share Save Scheme
  • Global Wellbeing Programme

Position Summary

An exciting opportunity has arisen to join the Food & Beverage team within the Macallan Estate Experience. 

As a The Macallan Food & Beverage Host you will ensure that all guests are given a world class luxury experience of The Macallan.

 

Job Description

Reporting to the Food & Beverage Manager, the Food & Beverage Host is responsible for:

 

  • Help the team deliver a world class brand experience of The Macallan at The Macallan Estate
  • Be willing to develop knowledge of and passion for The Macallan
  • Maintaining high standards of housekeeping and service in all Food and Beverage areas
  • Providing exceptional guest service, at all times, to exceed guest expectations
  • Ensuring cleanliness of all eating, drinking and service areas to health and hygiene best practice guidelines
  • Ensure the Macallan food and beverage areas are set-up and maintained to the agreed standard
  • Ensuring a friendly and professional approach to service during breakfast, lunch, dinner and at events
  • Ensure food and drinks are served in a timely and professional manner
  • Ensuring clean crockery, cutlery and glassware is available for service
  • Completing seamless table turnarounds in an efficient manner
  • Develop an understanding of all menu offerings and be able to confidently explain items if asked
  • Ensuring The Macallan Bar is always immaculately presented, organised, and well-stocked
  • Ensure guests are greeted and served in a friendly and professional manner
  • Ensure excellent drinks service, always

Skills and Experience

  • Experience with breakfast, lunch, dinner and event service delivery would be favourable
  • A positive attitude and a willingness to learn is essential
  • Commitment to excellent customer service
  • Strong numerical & literacy skills and good communication skills
  • Friendly and approachable to all customers and colleagues alike
  • Quality driven with high standards of cleanliness and attention to detail
  • Experience of working shifts – at times you will be required to work an early breakfast and late dinner shift, as well as weekends
  • Calm under pressure

Employee value proposition

At Edrington, you will experience an incredible culture based on respect and giving more. We are exceptionally passionate about our brands and genuinely care about our people, continually investing in their development and wellbeing. Join Edrington and make a world of difference.